Helping Customers Who Pay By PayPal

November 17, 2012

If you accept payments by PayPal you are given an option under “Website Payment Preferences” that is called “PayPal Account Optional“. If you enable this setting it means that your customers can pay by credit card without being obliged to create a PayPal account.  To encourage your customers to pay by PayPal,  it’s a good idea to make this excellent feature clear to them. So we recommend adding some explanatory text such as this:

With PayPal you can pay with most types of debit or credit card. You do not need to have a PayPal account

Both our web forms processor application ( and our shopping cart application ( now allow you to add some customizable explanatory text such as this to your “Pay by PayPal” button.

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